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40 Views | 23 Downloads

Author Notes:

Xinyue Zhang, Department of Health Policy and Management, Rollins School of Public Health, Emory University, 1518 Clifton Rd, 6th Floor, Atlanta, GA, 30322, United States, Phone: 1 2068494755, Email: xinyu.zhang2@emory.edu

Disclosures: None

Subjects:

Keywords:

  • Science & Technology
  • Life Sciences & Biomedicine
  • Medical Informatics
  • Electronic Health Records
  • Telehealth
  • Telemental health
  • Pandemic
  • Health outcomes
  • Health Policy
  • PANEL-DATA ANALYSIS
  • EHR ADOPTION
  • US HOSPITALS
  • MEANINGFUL USE
  • CARE
  • TELEMEDICINE
  • INFORMATION
  • POPULATION
  • WORKFORCE
  • DEVICES

Impact of Electronic Health Record Interoperability on Telehealth Service Outcomes

Tools:

Journal Title:

JMIR MEDICAL INFORMATICS

Volume:

Volume 10, Number 1

Publisher:

, Pages e31837-e31837

Type of Work:

Article | Final Publisher PDF

Abstract:

This paper aims to develop a telehealth success model and discusses three critical components: (1) health information quality, (2) electronic health record system quality, and (3) telehealth service quality to ensure effective telehealth service delivery, reduce professional burnout, and enhance access to care. The paper applied a policy analysis method and discussed telehealth applications in rural health, mental health, and veterans health services. The results pointed out the fact that, although telehealth paired with semantic/organizational interoperability facilitates value-based and team-based care, challenges remain to enhance user (both patients and clinicians) experience and satisfaction. The conclusion indicates that approaches at systemic and physician levels are needed to reduce disparities in health technology adoption and improve access to telehealth care.

Copyright information:

t ©Xinyue Zhang, Richard Saltman. Originally published in JMIR Medical Informatics (https://medinform.jmir.org), 11.01.2022.

This is an Open Access work distributed under the terms of the Creative Commons Attribution 4.0 International License (https://creativecommons.org/licenses/by/4.0/rdf).
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