Patient satisfaction and utilization of telemedicine services in allergy: An institutional survey

• Authors: Kasey Lanier, Emory University; Merin Kuruvilla, Emory University; Jennifer Shih, Emory University
• Journal Title: JOURNAL OF ALLERGY AND CLINICAL IMMUNOLOGY-IN PRACTICE
• Volume: Volume 9, Number 1
• Publisher: ELSEVIER | 2021-01-01, Pages 484-486
• Type of Work: Article | Final Publisher PDF
• Publisher DOI: http://doi.org/10.1016/j.jaip.2020.09.047
• Subjects: Health Sciences, Immunology; Health Sciences, Medicine and Surgery
• Keywords: Science & Technology; Life Sciences & Biomedicine; Allergy; Immunology

Abstract

The adoption of telemedicine services by the allergist community was minimal before the severe acute respiratory syndrome coronavirus 2 pandemic, but has gained dramatic momentum in recent months. We present the results of a survey study aimed at measuring patient satisfaction with a cloud-based telemedicine platform and performed at an academic allergy clinic during the pandemic.